Return and refund policy

We have 30 days return policy. That means If you are not completely satisfied with your online purchase, you may return it for a refund within 30 days of purchase.

Remember that you must contact us first to return the product for eligible for the return.

We accept the return under the following conditions:

• You must contact us first to return the product.
• The item is not damaged or defective by you.
• It's not past 30 days.
• Products must be new and resold in condition.
• Have a strong reason for return. 

When contacting us, please include the following information (MUST):

• Number
• Proof-Of-Purchase
• Reason for the return (Briefly describe details)

Our return department will carefully review all details, so please keep your information accurate, truthful, and valid.

Following the completion of the investigation, you will receive an email from us to your verification email address.

Refund

Refund will made to your original payment method.

If you want to receive a refund for another payment method, please contact us so that we can refund that payment method. We don't pay any extra fees for another payment method, so any extra fees will be deducted from the refund.

Please allow up to 5 business days for refunds to be processed after we successfully receive your products. 

Depending on your bank, the refund may take some time to appear on your account.

Exchange

We offer an exchange. But if any exchange products are not available in stock the customer needs to wait for re-stocking or the customer can request for refund.

Damage/Defective

Shipping time we check every product very carefully but sometimes this thing happens by carrier. If you receive damaged or defective products, try to reject them or contact us within 5 days of the damage of defective items. We immediately take action.

Guest-Purchase;

We offer guest-purchase that means without registration customers can purchase from our website. But this return and refund policy also applies to the guest-purchase.

Cancellation

For cancellation of any product, please contact us within 6 hours. So that we immediately take action.

Contact Information:

Email: support@zavars.com
Phone: +31647356600
Address: Staringstraat 28h, Amsterdam, North Holland, 1054 VR, Netherlands

Business Hours:

Monday - Friday: 08:00 - 18:00
Saturday - Sunday 10:00 - 16:00
(GMT+01:00) Central European Time (CET)